This might be a long story...
My best-friend brought fairings from her motorcycle to a body shop (friends of her boyfriend) and they have had the pieces for approx. 4 months...
Still not finished. It always seems to be put off.
She tries to call, but they treat her like crap to the point where she is afraid to call anymore. She asks her b/f to ask about it but he's such a ***** that he won't even ask.
Now, the situation gets even more difficult because WE (My husband and I) are paying for the work. (He had a minor mishap and actually is the one who damaged the pieces)
We are paying about 2,100 for the entire job (Which IMO is excessive considering you can get an entire CAR painted for that) but we bit our tongue's because she was confident in their ability toget the job done.
They started work without an estimate, or contract or anything in writing- an simply said 1,400 for the paint job (700 for the parts)
She is a member on an online forum where one of the sons of the body shop made a comment about waiting on parts for her car, and she bitterly joked "Yeah, it sucks waiting for parts huh?"
Which he replied rudely with some statements and referred to my husband and I saying "...*something* a Jackass and his wife nit-picking at everything"
Which niether my husband or I have ever spoken to them...so I have no idea what that wa supposed to mean.
So, in an effort to kind of keep it short- Is there anything I can do?
Can a body shop take on work without giving a customer anything in writing? Do they have the right to take as long as they want?
Can I do anything to speed the process up?
I'm just worried we're going to pay out our a**es for the work, waiting months on end...and it's going to look like crap.
Then we'll be up sh*t creek without a paddle in a boat full of useless plastics.
HELP ME IF YOU CAN!
Thanks so much...
My best-friend brought fairings from her motorcycle to a body shop (friends of her boyfriend) and they have had the pieces for approx. 4 months...
Still not finished. It always seems to be put off.
She tries to call, but they treat her like crap to the point where she is afraid to call anymore. She asks her b/f to ask about it but he's such a ***** that he won't even ask.
Now, the situation gets even more difficult because WE (My husband and I) are paying for the work. (He had a minor mishap and actually is the one who damaged the pieces)
We are paying about 2,100 for the entire job (Which IMO is excessive considering you can get an entire CAR painted for that) but we bit our tongue's because she was confident in their ability toget the job done.
They started work without an estimate, or contract or anything in writing- an simply said 1,400 for the paint job (700 for the parts)
She is a member on an online forum where one of the sons of the body shop made a comment about waiting on parts for her car, and she bitterly joked "Yeah, it sucks waiting for parts huh?"
Which he replied rudely with some statements and referred to my husband and I saying "...*something* a Jackass and his wife nit-picking at everything"
Which niether my husband or I have ever spoken to them...so I have no idea what that wa supposed to mean.
So, in an effort to kind of keep it short- Is there anything I can do?
Can a body shop take on work without giving a customer anything in writing? Do they have the right to take as long as they want?
Can I do anything to speed the process up?
I'm just worried we're going to pay out our a**es for the work, waiting months on end...and it's going to look like crap.
Then we'll be up sh*t creek without a paddle in a boat full of useless plastics.
HELP ME IF YOU CAN!
Thanks so much...
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