I'm hoping to start a constructive thread, not an argument.
It seems like every time there is a thread about dispatchers, it is in the squad room, so dispatchers can't participate.
I'd like to know what officers expect from their dispatchers. I see a lot of differing opinions regarding how often you're checked on, copying traffic, forgetting to follow through on requests, etc.
In my opinion most misunderstandings go both ways. Sometimes we (dispatchers) forget that you're standing out there outnumbered, or driving a car 75mph dodging traffic, etc. while we're trying to relay or get information. Sometimes the officers forget that we've got a fire, ambulance, person at the window, 4 phone calls on hold, 3 officers on the side band, etc.
Also, how is the relationship between officers and dispatchers at your department?
It seems like every time there is a thread about dispatchers, it is in the squad room, so dispatchers can't participate.
I'd like to know what officers expect from their dispatchers. I see a lot of differing opinions regarding how often you're checked on, copying traffic, forgetting to follow through on requests, etc.
In my opinion most misunderstandings go both ways. Sometimes we (dispatchers) forget that you're standing out there outnumbered, or driving a car 75mph dodging traffic, etc. while we're trying to relay or get information. Sometimes the officers forget that we've got a fire, ambulance, person at the window, 4 phone calls on hold, 3 officers on the side band, etc.
Also, how is the relationship between officers and dispatchers at your department?
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