Someone please tell me that this can't be true. Tell me there is supposed to be some kind of legal check in place to prevent this. Okay, here's what happened to me recently.
I went to a shop to have my tires rotated & balanced. I left them my car key and said I'd be back to pick it up. When I came back to pickup my car the guy told me they could not find my key. So it turns out they lost my key before they did the work. Luckily, my wife was with me and she had her key with her. They said I should go to a dealer and have a replacement key made and bring in the receipt for reimbursement. I was irritated but what choice did I have. So here's the kicker. I called the dealer's parts department to order a new key. The parts guy told me all he needed was my VIN # and he would order the key and mail it to me when it came in (since I live an hour away from the dealer). No photo id or legal proof of ownership was required! They had no idea who I am! I could have read the VIN off a car in a parking lot! How can this be possible? I mean I do appreciate the convenience to me, but it cannot be that easy to get a car key, can it? Tell me some required ID was overlooked?
I went to a shop to have my tires rotated & balanced. I left them my car key and said I'd be back to pick it up. When I came back to pickup my car the guy told me they could not find my key. So it turns out they lost my key before they did the work. Luckily, my wife was with me and she had her key with her. They said I should go to a dealer and have a replacement key made and bring in the receipt for reimbursement. I was irritated but what choice did I have. So here's the kicker. I called the dealer's parts department to order a new key. The parts guy told me all he needed was my VIN # and he would order the key and mail it to me when it came in (since I live an hour away from the dealer). No photo id or legal proof of ownership was required! They had no idea who I am! I could have read the VIN off a car in a parking lot! How can this be possible? I mean I do appreciate the convenience to me, but it cannot be that easy to get a car key, can it? Tell me some required ID was overlooked?

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