I work at a small county SO, none the less it has seen some major changes in last few months with the removal/resignation of the former sheriff by the state attorney general
anyways they have hired several new dispatchers, and basically they get minimum training from other dispatchers who never got any formal classroom training themselves, hence the newbies really have no clue what to ask callers, like who what where when, I like to know when i or another officer is going to a domestic for example that there is a gun there, or a man with a knife etc. had one recently, go down blah blah road becuase so-and-so is smashing windows out of the complainants car, some local nickname, wheres that at...umm i don't know dispatch says, well wtf ask also for ambulance and fire simple questions are not being asked, a house fire...some buddy in the house etc... simple **** but not being asked
what they had in the past but was lost and thrown in trash by former sheriff along with officer safety obviously, was a check off sheet that they had to use for each call, had a bunch of questions on it, like weapons involved, weapons in residence, call back number, date of birth, etc etc if some buddy could PM me a such sheet they use I would greatly appreciate it and put it to good use at our agency.
anyways they have hired several new dispatchers, and basically they get minimum training from other dispatchers who never got any formal classroom training themselves, hence the newbies really have no clue what to ask callers, like who what where when, I like to know when i or another officer is going to a domestic for example that there is a gun there, or a man with a knife etc. had one recently, go down blah blah road becuase so-and-so is smashing windows out of the complainants car, some local nickname, wheres that at...umm i don't know dispatch says, well wtf ask also for ambulance and fire simple questions are not being asked, a house fire...some buddy in the house etc... simple **** but not being asked
what they had in the past but was lost and thrown in trash by former sheriff along with officer safety obviously, was a check off sheet that they had to use for each call, had a bunch of questions on it, like weapons involved, weapons in residence, call back number, date of birth, etc etc if some buddy could PM me a such sheet they use I would greatly appreciate it and put it to good use at our agency.
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