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  • Dispatcher Opening

    CITY OF UNIVERSITY PARK
    EMPLOYMENT OPPORTUNITY

    9 1 1 DISPATCHER / 311 CALL TAKER


    The City of University Park will not refuse to hire or otherwise discriminate against any individual with respect to his/her compensation, terms, conditions, or privileges of employment because of such individual's race, color, religion, sex, national origin, disability, or age.

    The City of University Park will not limit, segregate, or classify its employees or applicants for employment in any way which would deprive or tend to deprive any individual of employment opportunity or otherwise adversely affect his/her status as an employee because of such individual's race, color, religion, sex, national origin, disability, or age.

    JOB DESCRIPTION

    Dispatches and assigns police, fire and emergency medical services to both emergencies and non-emergencies. Answers 311 service line and provides accurate information and / or process requests for service. Answers incoming calls for the department during non-regular working hours. Enters data into the computer in order to verify information for emergency personnel. Processes bond paperwork and monies for persons who have been arrested. Calls other individuals and agencies in order to request information and confirms warrants to other departments. Enters stolen items into the NCIC computer. Monitors outside alarms, electronic tracking systems and maintains office equipment in proper working order. Dispatches after hours emergency crews for water, streets, parks and traffic. Ability to read manuals and updates regarding general operational procedures.

    MINIMUM REQUIREMENTS

    High school diploma or equivalent plus six months to one year of experience working in a dispatching position. Typing speed of 30 words per minute plus certification by TCOLE in Telecommunications. Experience in computerized dispatching systems. Must be able to work flexible hours including rotating shifts.

    PHYSICAL & ENVIRONMENTAL CONDITIONS

    Ability to sit at a desk or move about in the dispatching area. Employee is frequently required to sit, talk, and hear. The employee is occasionally required to stand, walk, use hands to find, handle or feel objects, tools or controls; reach with hands and arms, climb or balance; stoop, kneel, crouch or crawl.

    LOCATION

    City Hall – 3800 University Blvd.

    SALARY RANGE

    $45,948 – $63,516 per year, plus excellent benefits pkg.


    Applications available at City Hall Human Resources Office, 3800 University Blvd., Dallas, 75205,
    between the hours of 8-5, M-F Position closes December 15, 2014 EEOE

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